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From: Mehwaish Raja <garderiekidykat@gmail.com>
Date: Mon, 22 Dec 2025 20:38:05 -0500
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Subject: =?UTF-8?Q?Re=3A_Follow=2Dup_regarding_Emilia=E2=80=99s_condition_at_pick?=
	=?UTF-8?Q?up?=
To: jessie marchessault <jessie.marchessault@gmail.com>, 
	=?UTF-8?B?U2ltb24g8J+mlfCfppY=?= <simon.dufresne@gmail.com>
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 Content preview:  Hi Jessie and Simon, Thank you for reaching out and for sharing
    your concerns regarding Emilia. I’m very sorry to hear that she developed
    a fever later in the evening, and I completely understand how worrying that
    must [...] 
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--000000000000043f180646949995
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Hi Jessie and Simon,

Thank you for reaching out and for sharing your concerns regarding Emilia.
I=E2=80=99m very sorry to hear that she developed a fever later in the even=
ing, and
I completely understand how worrying that must have been for you.

I want to reassure you that we take situations like this very seriously. I
will be looking into everything in more detail tomorrow to ensure we have a
full and clear picture of the day.

I=E2=80=99d also like to clarify a few points regarding Emilia=E2=80=99s ca=
re. Either Ms.
Gaby or myself routinely check in on every classroom to ensure proper
functioning, educator support, and most importantly, the well-being of the
children. We are especially attentive to children who are recovering from
illness or whose parents have expressed health concerns.

Today, I personally checked on Emilia. At that time, she appeared a bit
more cranky than usual and had a runny nose, but she did not have a fever.
I checked on her again before leaving at 4:00 p.m., and she still showed no
signs of fever. She did want to be held, which Ms. Kai did for much of the
time especially since attendance was low today due to many families being
on vacation.

Regarding staffing, Ms. Olivia informed me that she did introduce Ms. Kai
to you. Ms. Kai is an educator who will be working alongside Ms. Olivia and
will also be the main educator in the classroom when Ms. Olivia is absent.

I would also like to gently clarify the impression that Emilia was sitting
alone in a corner. This was not reflective of her day. In fact, she was
cuddled and carried for most of the afternoon by Ms. Kai, who is a very
empathetic and caring educator. I personally reviewed the camera shortly
before pickup and saw Ms. Kai still holding Emilia just before you arrived.
It would not be fair to judge the care she received throughout the day
based on the last moment at pickup.

It is also very possible that Emilia=E2=80=99s fever developed later in the=
 day,
after pickup. At the times we checked on her, she did not present signs of
fever. Had she shown any indications earlier, we would absolutely have
contacted you immediately, both for Emilia=E2=80=99s well-being and to prot=
ect the
health of the other children.

Please know that every child in our center is treated as our own. They are
cared for with the utmost attention, compassion, and responsibility. Our
educators are not only qualified, but continuously trained to meet and
exceed our standards of care. We are not a babysitting service, we are an
early childhood education center committed to children=E2=80=99s safety,
development, and well-being.

I will follow up with you after reviewing everything tomorrow, and we can
absolutely discuss this further to ensure your peace of mind.

Thank you for bringing this to our attention, and I hope Emilia feels
better soon.

Warm regards,


Ms. Mehwaish
Owner
Garderie Montessori Kiddy Kat Preschool and Daycare
514-685-7053


On Mon, Dec 22, 2025 at 6:16=E2=80=AFPM Mehwaish Raja <garderiekidykat@gmai=
l.com>
wrote:

>
>
> Mehwaish Raja
> Director
> Garderie Kiddy Kat
> 514-685-7053
>
>
> ---------- Forwarded message ---------
> From: jessie marchessault <jessie.marchessault@gmail.com>
> Date: Mon, Dec 22, 2025 at 6:15=E2=80=AFPM
> Subject: Follow-up regarding Emilia=E2=80=99s condition at pickup
> To: <pr@garderiekiddykat.com>
> CC: Mehwaish Raja <garderiekidykat@gmail.com>, Simon =F0=9F=A6=95=F0=9F=
=A6=96 <
> simon.dufresne@gmail.com>
>
>
> Hi Gabi and Mehwaish,
>
> When I picked Emilia up today she appeared very visibly sick. She was
> sitting alone in the corner of the gym and appeared lethargic with bright
> red flushed cheeks and glassy eyes, and was unable to walk or crawl to me=
.
> One of the educators mentioned she was =E2=80=9Cextremely exhausted=E2=80=
=9D today, yet she
> was left playing alone.
>
> Based on her condition, we checked her temperature immediately at home an=
d
> found that she had a high fever of 38.5.
>
> Given her state of sickness and lethargy, we're concerned about why her
> temperature was not checked and why we weren't contacted -  especially
> since I informed the educator at drop-off that she was recovering from an
> illness and was told we would be called if her condition got worse.
>
> We are also concerned about staffing and turnaround, as we were unfamilia=
r
> with the educators present at pickup and unclear about who was responsibl=
e
> for Emilia=E2=80=99s care in Miss Olivia=E2=80=99s absence.
>
> To discuss this further, please call me tomorrow after 9am at 514-546-101=
3
>
> Thank you,
>
> Jessie and Simon
>

--000000000000043f180646949995
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div><div style=3D"font-size:inherit">Hi Jessie and Simon,<br style=3D"font=
-size:inherit"><br style=3D"font-size:inherit">Thank you for reaching out a=
nd for sharing your concerns regarding Emilia. I=E2=80=99m very sorry to he=
ar that she developed a fever later in the evening, and I completely unders=
tand how worrying that must have been for you.<br style=3D"font-size:inheri=
t"><br style=3D"font-size:inherit">I want to reassure you that we take situ=
ations like this very seriously. I will be looking into everything in more =
detail tomorrow to ensure we have a full and clear picture of the day.<br s=
tyle=3D"font-size:inherit"><br style=3D"font-size:inherit">I=E2=80=99d also=
 like to clarify a few points regarding Emilia=E2=80=99s care. Either Ms. G=
aby or myself routinely check in on every classroom to ensure proper functi=
oning, educator support, and most importantly, the well-being of the childr=
en. We are especially attentive to children who are recovering from illness=
 or whose parents have expressed health concerns.<br style=3D"font-size:inh=
erit"><br style=3D"font-size:inherit">Today, I personally checked on Emilia=
. At that time, she appeared a bit more cranky than usual and had a runny n=
ose, but she did not have a fever. I checked on her again before leaving at=
 4:00 p.m., and she still showed no signs of fever. She did want to be held=
, which Ms. Kai did for much of the time especially since attendance was lo=
w today due to many families being on vacation.<br style=3D"font-size:inher=
it"><br style=3D"font-size:inherit">Regarding staffing, Ms. Olivia informed=
 me that she did introduce Ms. Kai to you. Ms. Kai is an educator who will =
be working alongside Ms. Olivia and will also be the main educator in the c=
lassroom when Ms. Olivia is absent.<br style=3D"font-size:inherit"><br styl=
e=3D"font-size:inherit">I would also like to gently clarify the impression =
that Emilia was sitting alone in a corner. This was not reflective of her d=
ay. In fact, she was cuddled and carried for most of the afternoon by Ms. K=
ai, who is a very empathetic and caring educator. I personally reviewed the=
 camera shortly before pickup and saw Ms. Kai still holding Emilia just bef=
ore you arrived. It would not be fair to judge the care she received throug=
hout the day based on the last moment at pickup.<br style=3D"font-size:inhe=
rit"><br style=3D"font-size:inherit">It is also very possible that Emilia=
=E2=80=99s fever developed later in the day, after pickup. At the times we =
checked on her, she did not present signs of fever. Had she shown any indic=
ations earlier, we would absolutely have contacted you immediately, both fo=
r Emilia=E2=80=99s well-being and to protect the health of the other childr=
en.<br style=3D"font-size:inherit"><br style=3D"font-size:inherit">Please k=
now that every child in our center is treated as our own. They are cared fo=
r with the utmost attention, compassion, and responsibility. Our educators =
are not only qualified, but continuously trained to meet and exceed our sta=
ndards of care. We are not a babysitting service, we are an early childhood=
 education center committed to children=E2=80=99s safety, development, and =
well-being.<br style=3D"font-size:inherit"><br style=3D"font-size:inherit">=
I will follow up with you after reviewing everything tomorrow, and we can a=
bsolutely discuss this further to ensure your peace of mind.<br style=3D"fo=
nt-size:inherit"><br style=3D"font-size:inherit">Thank you for bringing thi=
s to our attention, and I hope Emilia  feels better soon.<br style=3D"font-=
size:inherit"><br style=3D"font-size:inherit">Warm regards,</div><br clear=
=3D"all"><br clear=3D"all"><div><div dir=3D"ltr" class=3D"gmail_signature" =
data-smartmail=3D"gmail_signature">Ms. Mehwaish<br>Owner<br>Garderie Montes=
sori Kiddy Kat Preschool and Daycare=C2=A0<br>514-685-7053<br></div></div><=
/div><div><br></div><div><br><div class=3D"gmail_quote gmail_quote_containe=
r"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Dec 22, 2025 at 6:16=E2=80=
=AFPM Mehwaish Raja &lt;<a href=3D"mailto:garderiekidykat@gmail.com">garder=
iekidykat@gmail.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quot=
e" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">=
<div><br clear=3D"all"><br clear=3D"all"><div><div dir=3D"ltr" class=3D"gma=
il_signature" data-smartmail=3D"gmail_signature">Mehwaish Raja<br>Director<=
br>Garderie Kiddy Kat<br>514-685-7053<br></div></div></div><div><br></div><=
div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">--=
-------- Forwarded message ---------<br>From: <strong class=3D"gmail_sender=
name" dir=3D"auto">jessie marchessault</strong> <span dir=3D"auto">&lt;<a h=
ref=3D"mailto:jessie.marchessault@gmail.com" target=3D"_blank">jessie.march=
essault@gmail.com</a>&gt;</span><br>Date: Mon, Dec 22, 2025 at 6:15=E2=80=
=AFPM<br>Subject: Follow-up regarding Emilia=E2=80=99s condition at pickup<=
br>To:  &lt;<a href=3D"mailto:pr@garderiekiddykat.com" target=3D"_blank">pr=
@garderiekiddykat.com</a>&gt;<br>CC: Mehwaish Raja &lt;<a href=3D"mailto:ga=
rderiekidykat@gmail.com" target=3D"_blank">garderiekidykat@gmail.com</a>&gt=
;, Simon =F0=9F=A6=95=F0=9F=A6=96 &lt;<a href=3D"mailto:simon.dufresne@gmai=
l.com" target=3D"_blank">simon.dufresne@gmail.com</a>&gt;<br></div><br><br>=
<div dir=3D"ltr"><div><p>Hi Gabi and Mehwaish,</p>
<p>When I picked Emilia up today she appeared very visibly sick. She was si=
tting alone in the corner of the gym and appeared lethargic with bright red=
 flushed cheeks and glassy eyes, and was unable to walk or crawl to me. One=
 of the educators mentioned she was =E2=80=9Cextremely exhausted=E2=80=9D t=
oday, yet she was left playing alone.=C2=A0=C2=A0<br><br>Based on her condi=
tion, we checked her temperature immediately at home and found that she had=
 a high fever of 38.5.</p>
<p>Given her state of sickness and lethargy, we&#39;re concerned about why =
her temperature was not checked and why we weren&#39;t contacted -=C2=A0 es=
pecially since I informed the educator at drop-off that she was recovering =
from an illness and was told we would be called if her condition got worse.=
</p>
<p>

We are also concerned about staffing and turnaround, as we were unfamiliar =
with the educators present at pickup and unclear about who was responsible =
for Emilia=E2=80=99s care in Miss Olivia=E2=80=99s absence.

</p>
<p>To discuss this further, please call me tomorrow after 9am at 514-546-10=
13</p><p>Thank you,</p><p>Jessie and Simon</p></div></div>
</div></div>
</blockquote></div></div>

--000000000000043f180646949995--
