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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Mehwaish, Thank you for your reply - if possible we would still appreciate a call at your earliest convenience tomorrow. We’d like to clarify one point ahead of our discussion. Emilia’s fever was present at pickup. We confirmed a temperature of 38.5°C at 5:05 p.m., about 5-10 minutes after leaving, and her lethargy [...] Content analysis details: (-0.2 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [209.85.218.44 listed in bl.score.senderscore.com] 0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [209.85.218.44 listed in sa-trusted.bondedsender.org] 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider [jessie.marchessault[at]gmail.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO --000000000000e7f9970646954fb8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mehwaish, Thank you for your reply - if possible we would still appreciate a call at your earliest convenience tomorrow. We=E2=80=99d like to clarify one point ahead of our discussion. Emilia=E2= =80=99s fever was present at pickup. We confirmed a temperature of 38.5=C2=B0C at 5:05 p.m., = about 5-10 minutes after leaving, and her lethargy and inability to walk or crawl were already evident at that time. We understand she is well cared for and don't doubt this at all. Based on the short daily update, we assumed she was okay health-wise but it sounds like she had a hard day even before the fever developed, which we would have appreciated knowing about. I'd also like to clarify that I didn't have a formal introduction to Ms. Kai. I saw her name in the reports but this is why I mentioned not knowing the educators today. Thank you, Jessie and Simon On Mon, Dec 22, 2025 at 8:38=E2=80=AFPM Mehwaish Raja wrote: > Hi Jessie and Simon, > > Thank you for reaching out and for sharing your concerns regarding Emilia= . > I=E2=80=99m very sorry to hear that she developed a fever later in the ev= ening, and > I completely understand how worrying that must have been for you. > > I want to reassure you that we take situations like this very seriously. = I > will be looking into everything in more detail tomorrow to ensure we have= a > full and clear picture of the day. > > I=E2=80=99d also like to clarify a few points regarding Emilia=E2=80=99s = care. Either Ms. > Gaby or myself routinely check in on every classroom to ensure proper > functioning, educator support, and most importantly, the well-being of th= e > children. We are especially attentive to children who are recovering from > illness or whose parents have expressed health concerns. > > Today, I personally checked on Emilia. At that time, she appeared a bit > more cranky than usual and had a runny nose, but she did not have a fever= . > I checked on her again before leaving at 4:00 p.m., and she still showed = no > signs of fever. She did want to be held, which Ms. Kai did for much of th= e > time especially since attendance was low today due to many families being > on vacation. > > Regarding staffing, Ms. Olivia informed me that she did introduce Ms. Kai > to you. Ms. Kai is an educator who will be working alongside Ms. Olivia a= nd > will also be the main educator in the classroom when Ms. Olivia is absent= . > > I would also like to gently clarify the impression that Emilia was sittin= g > alone in a corner. This was not reflective of her day. In fact, she was > cuddled and carried for most of the afternoon by Ms. Kai, who is a very > empathetic and caring educator. I personally reviewed the camera shortly > before pickup and saw Ms. Kai still holding Emilia just before you arrive= d. > It would not be fair to judge the care she received throughout the day > based on the last moment at pickup. > > It is also very possible that Emilia=E2=80=99s fever developed later in t= he day, > after pickup. At the times we checked on her, she did not present signs o= f > fever. Had she shown any indications earlier, we would absolutely have > contacted you immediately, both for Emilia=E2=80=99s well-being and to pr= otect the > health of the other children. > > Please know that every child in our center is treated as our own. They ar= e > cared for with the utmost attention, compassion, and responsibility. Our > educators are not only qualified, but continuously trained to meet and > exceed our standards of care. We are not a babysitting service, we are an > early childhood education center committed to children=E2=80=99s safety, > development, and well-being. > > I will follow up with you after reviewing everything tomorrow, and we can > absolutely discuss this further to ensure your peace of mind. > > Thank you for bringing this to our attention, and I hope Emilia feels > better soon. > > Warm regards, > > > Ms. Mehwaish > Owner > Garderie Montessori Kiddy Kat Preschool and Daycare > 514-685-7053 > > > On Mon, Dec 22, 2025 at 6:16=E2=80=AFPM Mehwaish Raja > wrote: > >> >> >> Mehwaish Raja >> Director >> Garderie Kiddy Kat >> 514-685-7053 >> >> >> ---------- Forwarded message --------- >> From: jessie marchessault >> Date: Mon, Dec 22, 2025 at 6:15=E2=80=AFPM >> Subject: Follow-up regarding Emilia=E2=80=99s condition at pickup >> To: >> CC: Mehwaish Raja , Simon =F0=9F=A6=95=F0=9F= =A6=96 < >> simon.dufresne@gmail.com> >> >> >> Hi Gabi and Mehwaish, >> >> When I picked Emilia up today she appeared very visibly sick. She was >> sitting alone in the corner of the gym and appeared lethargic with brigh= t >> red flushed cheeks and glassy eyes, and was unable to walk or crawl to m= e. >> One of the educators mentioned she was =E2=80=9Cextremely exhausted=E2= =80=9D today, yet she >> was left playing alone. >> >> Based on her condition, we checked her temperature immediately at home >> and found that she had a high fever of 38.5. >> >> Given her state of sickness and lethargy, we're concerned about why her >> temperature was not checked and why we weren't contacted - especially >> since I informed the educator at drop-off that she was recovering from a= n >> illness and was told we would be called if her condition got worse. >> >> We are also concerned about staffing and turnaround, as we were >> unfamiliar with the educators present at pickup and unclear about who wa= s >> responsible for Emilia=E2=80=99s care in Miss Olivia=E2=80=99s absence. >> >> To discuss this further, please call me tomorrow after 9am at 514-546-10= 13 >> >> Thank you, >> >> Jessie and Simon >> > --=20 Jessie Marchessault jessie.marchessault@gmail.com 514.546.1013 --000000000000e7f9970646954fb8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hi Mehwaish,

Thank you for your reply - if possible= we would still appreciate a call at your=C2=A0earliest convenience tomorro= w.=C2=A0

We=E2=80=99d like to clarify one point ahead of our discuss= ion. Emilia=E2=80=99s fever was present at pickup. We confirmed a temperatu= re of 38.5=C2=B0C at 5:05 p.m., about 5-10 minutes after leaving, and her l= ethargy and inability to walk or crawl were already evident at that time.

We understand she is well cared for and don't doubt this at all. B= ased on the short daily update, we assumed she was okay health-wise but it = sounds like she had a hard day even before the fever developed, which we wo= uld have appreciated knowing about.

I'd also like to clarify that I didn't have a formal introductio= n to Ms. Kai. I saw her name in the reports but this is=C2=A0why I mentione= d not knowing the educators today.

Thank you,

Jessie and Simon


On Mon, Dec 22, 2025 at 8:3= 8=E2=80=AFPM Mehwaish Raja <garderiekidykat@gmail.com> wrote:
Hi Jessie a= nd Simon,

Th= ank you for reaching out and for sharing your concerns regarding Emilia. I= =E2=80=99m very sorry to hear that she developed a fever later in the eveni= ng, and I completely understand how worrying that must have been for you.
I want to rea= ssure you that we take situations like this very seriously. I will be looki= ng into everything in more detail tomorrow to ensure we have a full and cle= ar picture of the day.

I=E2=80=99d also like to clarify a few points regarding Emilia= =E2=80=99s care. Either Ms. Gaby or myself routinely check in on every clas= sroom to ensure proper functioning, educator support, and most importantly,= the well-being of the children. We are especially attentive to children wh= o are recovering from illness or whose parents have expressed health concer= ns.

Today, I= personally checked on Emilia. At that time, she appeared a bit more cranky= than usual and had a runny nose, but she did not have a fever. I checked o= n her again before leaving at 4:00 p.m., and she still showed no signs of f= ever. She did want to be held, which Ms. Kai did for much of the time espec= ially since attendance was low today due to many families being on vacation= .

Regarding = staffing, Ms. Olivia informed me that she did introduce Ms. Kai to you. Ms.= Kai is an educator who will be working alongside Ms. Olivia and will also = be the main educator in the classroom when Ms. Olivia is absent.

I would also like to= gently clarify the impression that Emilia was sitting alone in a corner. T= his was not reflective of her day. In fact, she was cuddled and carried for= most of the afternoon by Ms. Kai, who is a very empathetic and caring educ= ator. I personally reviewed the camera shortly before pickup and saw Ms. Ka= i still holding Emilia just before you arrived. It would not be fair to jud= ge the care she received throughout the day based on the last moment at pic= kup.

It is a= lso very possible that Emilia=E2=80=99s fever developed later in the day, a= fter pickup. At the times we checked on her, she did not present signs of f= ever. Had she shown any indications earlier, we would absolutely have conta= cted you immediately, both for Emilia=E2=80=99s well-being and to protect t= he health of the other children.

Please know that every child in our center is treate= d as our own. They are cared for with the utmost attention, compassion, and= responsibility. Our educators are not only qualified, but continuously tra= ined to meet and exceed our standards of care. We are not a babysitting ser= vice, we are an early childhood education center committed to children=E2= =80=99s safety, development, and well-being.

I will follow up with you after reviewing = everything tomorrow, and we can absolutely discuss this further to ensure y= our peace of mind.

Thank you for bringing this to our attention, and I hope Emilia fee= ls better soon.

Warm regards,


Ms. Mehwaish
Owner
Garderie Montessor= i Kiddy Kat Preschool and Daycare=C2=A0
514-685-7053


On Mon, Dec 22, 2025 at 6:16=E2=80=AFPM Mehwaish Raja <<= a href=3D"mailto:garderiekidykat@gmail.com" target=3D"_blank">garderiekidyk= at@gmail.com> wrote:


Mehwaish Raja
Director
Garderie Kiddy Kat514-685-7053


---------- Forwarded mess= age ---------
From: jess= ie marchessault <jessie.marchessault@gmail.com&g= t;
Date: Mon, Dec 22, 2025 at 6:15=E2=80=AFPM
Subject: Follow-= up regarding Emilia=E2=80=99s condition at pickup
To: <pr@garderiekiddykat.com= >
CC: Mehwaish Raja <garderiekidykat@gmail.com>, Simon =F0=9F=A6=95=F0= =9F=A6=96 <simon.dufresne@gmail.com>


Hi Gabi and Mehwaish,

When I picked Emilia up today she appeared very visibly sick. She was si= tting alone in the corner of the gym and appeared lethargic with bright red= flushed cheeks and glassy eyes, and was unable to walk or crawl to me. One= of the educators mentioned she was =E2=80=9Cextremely exhausted=E2=80=9D t= oday, yet she was left playing alone.=C2=A0=C2=A0

Based on her condi= tion, we checked her temperature immediately at home and found that she had= a high fever of 38.5.

Given her state of sickness and lethargy, we're concerned about why = her temperature was not checked and why we weren't contacted -=C2=A0 es= pecially since I informed the educator at drop-off that she was recovering = from an illness and was told we would be called if her condition got worse.=

We are also concerned about staffing and turnaround, as we were unfamiliar = with the educators present at pickup and unclear about who was responsible = for Emilia=E2=80=99s care in Miss Olivia=E2=80=99s absence.

To discuss this further, please call me tomorrow after 9am at 514-546-10= 13

Thank you,

Jessie and Simon



--
Jessie Marches= sault
--000000000000e7f9970646954fb8--