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Date: Tue, 15 Sep 2020 14:45:46 +0000 (UTC)
From: "majeunesse.app" <gestionnaire@majeunesse.ca>
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Subject: Des =?UTF-8?Q?difficult=C3=A9s?= techniques
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To: Garderie Tic Tac Toc - MIRABEL <info@tictactocsaintcanut.com>
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 Content preview:  Bonjour, Liana Bulghadaryan! Un problème technique avec
   notre plateforme de messagerie a causé une panne du service à partir du
   vendredi 11 septembre vers 15h30 et a été résolu le lundi 14 septembre
   vers 16h30. Cette panne [...] 
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						  Bonjour, Liana Bulghadaryan!
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									<img src=3D'https://marketing-image-production.s3.amazonaws.com/up=
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							  <td style=3D'text-align:left' class=3D"free-text">
									<p>Un probl&egrave;me technique avec notre plateforme de messageri=
e a&nbsp;caus&eacute; une panne du service &agrave; partir du vendredi 11 s=
eptembre vers 15h30 et a &eacute;t&eacute; r&eacute;solu le lundi 14 septem=
bre vers 16h30. Cette panne a affect&eacute; toutes les fonctionnalit&eacut=
e;s qui utilisent l'envoi de messages &eacute;lectroniques aux clients: ann=
onces par courriel, envoi de documents et envoi d'agendas &eacute;lectroniq=
ues.</p>
<p>Ce probl&egrave;me, le premier du genre depuis 7 ans, nous a oblig&eacut=
e;s &agrave; r&eacute;&eacute;valuer nos processus et redondances concernan=
t les services de messagerie &eacute;lectronique. Dans les mois &agrave; ve=
nir, nous allons concevoir et ex&eacute;cuter des am&eacute;liorations int&=
eacute;grales qui devraient emp&ecirc;cher de telles pannes potentielles &a=
grave; l'avenir.</p>
<p>Concernant les courriels, nous souhaitons vous informer d'un service qui=
 am&eacute;liorerait grandement le taux de livraison (livrabilit&eacute;) d=
e vos&nbsp;courriels envoy&eacute;s: le service d'authentification des exp&=
eacute;diteurs. Ce service inclut un .com ou .ca pour votre garderie et la =
configuration personnalis&eacute;e qui livrerait les courriels directement =
dans la bo&icirc;te de r&eacute;ception de vos clients (plut&ocirc;t que da=
ns le dossier ind&eacute;sirable / spam). Par exemple, vous seriez propri&e=
acute;taire de l'adresse courriel info@lenomdemagarderie.ca et tous vos cou=
rriels envoy&eacute;s via le logiciel seraient envoy&eacute;s &Agrave; PART=
IR de cette adresse (et toutes les r&eacute;ponses des clients seraient tra=
nsmises &agrave; votre courriel de pr&eacute;f&eacute;rence). Ce service op=
tionnel a un co&ucirc;t annuel de 50,00 $. Veuillez r&eacute;pondre &agrave=
;&nbsp;ce courriel avec votre choix d'un nom de domaine (.com ou .ca), et n=
ous commencerons le processus de configuration.</p>
<p>Nous vous remercions de votre patience et votre compr&eacute;hension et =
nous vous souhaitons une agr&eacute;able semaine.</p>
									<br /><br />
									Cordialement,<br /><br />
									L'=E9quipe MAJeunesse
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						<td style=3D"padding: 25px 0 25px">
						  <strong>Communication majeunesse.app 2020</strong><br />
						  www.majeunesse.app<br /><br />
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