Return-Path: <prvs=753af42dd=rbcfulfillmentcentre@rbc.com>
Delivered-To: info@tictactocsaintcanut.com
Received: from cl-t211-187cl.majeunesse.ca
	by cl-t211-187cl.majeunesse.ca with LMTP
	id XboOOpqGumVHRQAAV5eKQw
	(envelope-from <prvs=753af42dd=rbcfulfillmentcentre@rbc.com>)
	for <info@tictactocsaintcanut.com>; Wed, 31 Jan 2024 12:42:50 -0500
Return-path: <prvs=753af42dd=rbcfulfillmentcentre@rbc.com>
Envelope-to: info@tictactocsaintcanut.com
Delivery-date: Wed, 31 Jan 2024 12:42:50 -0500
Received: from esa.hc490-56.ca.iphmx.com ([216.71.135.41]:60283)
	by cl-t211-187cl.majeunesse.ca with esmtps  (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
	(Exim 4.96.2)
	(envelope-from <prvs=753af42dd=rbcfulfillmentcentre@rbc.com>)
	id 1rVEbr-0004aS-2o
	for info@tictactocsaintcanut.com;
	Wed, 31 Jan 2024 12:42:50 -0500
DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple;
  d=rbc.com; q=dns/txt; s=RBC; t=1706722969;
  x=1738258969;
  h=date:from:to:message-id:subject:mime-version;
  bh=1ODPlH4F2v6wxWC6pGYrnYCNJevJ3rSZ8wQg9bdZ1ys=;
  b=aJ60cGvhPDVRJxoITQ3TCK/ItQrPVEZWXhWko/DH5oVPSUfT3tuBZ/1O
   Dt039U6IkEUmtnuF+sxL9j3ba9z9HbfvlBa+F4RgfNIM0iN7DYFoDfnZP
   PKGlZYskHSTdzsoRt3iOPiKcv5QoT4V2tsQAC5FKGrQCqPGRIVUD8Y//6
   lOMzrJtCldQtQpYF/lYtayHidXAB3OlpdafTjx/K698XBMlYtAF4p2HXu
   G4VtIMrSM9wkxn0OZVlajZ1aMpuaXg4WwbJhnRellv5Aq4ftKXw1h1Pp4
   wIJ3H/CrrWsdfn5bNY7WO1KcPNk6iErFWuY7HKppGx8Z/vOGvTTLvvM5l
   g==;
X-IronPort-AV: E=Sophos;i="6.05,231,1701147600"; 
   d="scan'208,217";a="111573084"
Received: from unknown (HELO esagcc03.fg.rbc.com) ([170.175.193.86])
  by esa4.hc490-56.ca.iphmx.com with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384; 31 Jan 2024 12:42:08 -0500
X-IronPort-AV: E=Sophos;i="6.05,231,1701147600"; 
   d="scan'208,217";a="836962746"
Received: from uldlpp6.fg.rbc.com (HELO esagcc03.fg.rbc.com) ([10.237.159.24])
  by esagcc03.fg.rbc.com with ESMTP; 31 Jan 2024 12:42:07 -0500
X-TRAFFIC: APPLICATION
X-ExtBanExmp: true
X-JOURNAL: 
X-IronPort-AV: E=Sophos;i="6.05,231,1701147600"; 
   d="scan'208,217";a="836962744"
DisclaimerCode: True
ToScanDLP: 
Received: from uapg2ap61.fg.rbc.com (HELO uapg2ap61) ([10.208.4.242])
  by esagcc03.fg.rbc.com with ESMTP; 31 Jan 2024 12:42:07 -0500
Date: Wed, 31 Jan 2024 12:42:07 -0500 (EST)
From: RBC Fulfillment Centre <rbcfulfillmentcentre@rbc.com>
To: info@tictactocsaintcanut.com
Message-ID: <1606161552.42793.1706722927610.JavaMail.wasadmin@uapg2ap61>
Subject: Resolution - complaint submitted to RBC : BUS-12476018
MIME-Version: 1.0
Content-Type: multipart/mixed; 
	boundary="----=_Part_42792_-2090219243.1706722927586"
X-PegaWork-Handle: RBC-BANK-XCS0 BUS-12476018
X-PegaEmail-Handle: DATA-CORR-EMAIL RBC-BANK-XCS0 BUS-12476018!20240131T174118.588 GMT
Thread-Topic: (RBC-BANK-XCS0 BUS-12476018;DATA-CORR-EMAIL RBC-BANK-XCS0 BUS-12476018!20240131T174118.588 GMT) Resolution - complaint submitted to RBC : BUS-12476018
X-CFilter-Loop: Reflected
X-Spam-Status: No, score=-0.9
X-Spam-Score: -8
X-Spam-Bar: /
X-Ham-Report: Spam detection software, running on the system "cl-t211-187cl.majeunesse.ca",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Resolution - complaint submitted to RBC : BUS-12476018 Subject:
    Resolution of your complaint submitted to RBC Re: BUS-12476018 français
   Hello, Thank you for taking the time to bring your complaint to our attention.
    You are a valued client and we appreciate the opportunity to have addressed
    your complaint to your satisfaction. It is important [...] 
 Content analysis details:   (-0.9 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was
                             blocked.  See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: rbc.com]
 -0.0 SPF_PASS               SPF: sender matches SPF record
 -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.1 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
 -0.1 DKIM_VALID_EF          Message has a valid DKIM or DK signature from
                             envelope-from domain
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
 -0.0 T_SCC_BODY_TEXT_LINE   No description available.
  0.5 KAM_NUMSUBJECT         Subject ends in numbers excluding current years
  0.0 KAM_SHORT              Use of a URL Shortener for very short URL
 -1.3 DKIMWL_WL_HIGH         DKIMwl.org - High trust sender
X-Spam-Flag: NO

------=_Part_42792_-2090219243.1706722927586
MIME-Version: 1.0
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: base64
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------=_Part_42792_-2090219243.1706722927586--

